SNOW Project

Services

DNS, Firewall, Azure Integration

Key Features

Workflow Automation, Secure Access

Technologies

ServiceNow, Azure AD, IntegrationHub

Impact

Streamlined Change Management, Enhanced Efficiency

Developed and implemented a comprehensive IT service catalog in ServiceNow, covering DNS and Firewall services, including operations like adding, updating, and deleting DNS records and network segments. Integrated Azure Active Directory for authentication and set up Azure Service Principal for resource access. Leveraged ServiceNow IntegrationHub to automate workflows, enabling seamless interactions with Azure APIs for resource provisioning and monitoring. The project enhanced service efficiency, streamlined change management, and ensured secure, scalable access to IT resources.